Is there a minimum number of devices?

No. Begin with one managed device and add more as the business grows.

What support is included?

Essentials includes 10 hours of remote help-desk support per customer account each month. Standard and Premium include unlimited everyday help-desk support from 8:00 AM to 5:00 PM Eastern, Monday-Friday. Projects and separately scoped services are excluded.

Is endpoint protection included?

Yes. A Terviqon-managed endpoint protection / EDR license is included for every enrolled device. Microsoft 365, backup storage and other third-party subscriptions are separate.

Do you serve businesses nationwide?

Yes. Core service is remote-first across the United States. On-site work is available only where dispatch is practical and after written approval of rate, minimum and travel.

What does 24/7 monitoring mean?

Automated health and security signals run around the clock. Human support and response targets follow published business hours unless after-hours work is separately approved.

How fast will you respond?

Urgent initial-response targets are two business days on Essentials, one business day on Standard and six business hours on Premium. Response means acknowledgment and triage, not guaranteed resolution.

Is the onboarding fee charged on every plan?

No. Essentials has a one-time $99 onboarding fee per company. The onboarding fee is waived on Standard and Premium.

Can I review the contract first?

Yes. Each plan page provides the current Managed IT Service Agreement and Plan Schedule. Paid service begins only after the customer accepts an Order Summary.

MANAGED IT FOR U.S. BUSINESSES · EN · ES · PT

Managed IT that keeps your business computers protected and productive.

Terviqon keeps compatible Windows PCs, Macs and servers monitored, updated, protected and supported—whether you start with one device or cover a larger operation.

Plans from$99per managed device / month

Calculate plan price →

No device minimumMonth to monthWindows · macOS · serversReply normally within 1 business day

Terviqon client portalStandard & Premium portal · sample data

Response latency12 MS

Security postureExcellent

EventPatch policy verified · POS-01Now

Patch compliance100%

Protected devices24

Threats blocked08 Today

ILLUSTRATIVE BUSINESS SCENARIO

The best interruption is the one your team never has to experience.

Imagine the primary computer used for scheduling, billing or customer service begins showing storage and update problems. With reactive support, the warning becomes visible only after work stops. With proactive management, the sequence can look different.

Signal detectedAutomated monitoring flags a developing device-health issue.

Analyst reviewsThe event is reviewed and the next action is defined within the plan scope.

Issue addressedUpdates, cleanup or remote support can happen before the device becomes unusable.

Cost of an interruptionSee downtime in dollars Managed vs. reactive ITCompare predictable service with break/fix Business scenariosSee value across industries and locations Start with one deviceProtect the computer that matters most first

THREE CLEAR LEVELS

Managed IT plans with transparent per-device pricing.

Standard is the strongest value for most businesses: unlimited routine help desk during published hours, 24/7 automated monitoring, weekly selected-file backup up to 10 GB and a monthly report.

Essentials

$99per device / month

Support and protection for a predictable workload.

10 help-desk hours per account/month
Managed antivirus / EDR
Automatic software updates

Full details →

Most popularStandard

$149per device / month

Proactive coverage for most day-to-day businesses.

Unlimited routine help desk
24/7 automated health monitoring
Weekly selected-file backup · up to 10 GB

Full details →

Premium

$199per device / month

Faster response and deeper technology planning.

Everything in Standard
6-business-hour urgent response
Quarterly technology review

Full details →

Compare every feature

Plan	Essentials	Standard	Premium
Help desk	10 hours/account/month	Unlimited routine support	Unlimited routine support
Human support hours	Mon–Fri, 8 AM–5 PM ET	Mon–Fri, 8 AM–5 PM ET	Mon–Fri, 8 AM–5 PM ET
Automated monitoring	Not included	24/7	24/7
Urgent initial response	Within 2 business days	Within 1 business day	Within 6 business hours
Weekly file backup	Not included	Critical files · up to 10 GB	Expanded file scope · up to 10 GB
Reports	—	Monthly device-health report	Monthly security report
Strategy review	—	—	Quarterly
Onboarding	$99 once/company	$0 · waived	$0 · waived

Monitoring is automated around the clock; it is not 24/7 human help desk. Response targets mean acknowledgment and triage during business hours, not guaranteed resolution.

KNOW THE NUMBER BEFORE YOU CONTACT US

Calculate your monthly managed IT price.

Choose a plan and enter the number of supported Windows devices, Macs and servers. The result is a transparent monthly estimate; optional storage above 10 GB and separately scoped work are quoted before approval.

Managed devices

Plan

Estimated monthly price$745

Open the complete plan builder →

A CLEAR START

What happens after you choose a plan.

A complete deployment is normally finished within five days after contracting. Timing depends on device quantity and access, and employees do not need to stop working during standard enrollment.

1Scope confirmed

We confirm Windows, macOS and server quantities, plan coverage and access.

2System installed

Terviqon's management system is enrolled on each supported device in the background.

3Protection activated

Applicable monitoring, updates, EDR and backup policies are configured within five days.

30First report

After the first 30 days, you receive the first applicable device-health or security report.

Need help after activation? Users request assistance by ticket or email.

CLEAR LIMITS BUILD TRUST

Know what is covered — and what is not.

Standard technical scope

Managed devices: Windows, macOS and servers only.
Human support: Monday–Friday, 8 AM–5 PM Eastern.
Standard/Premium backup: weekly files selected by Terviqon analysts, up to 10 GB included, 30-day retention.
File restoration is included; backups are not routinely test-restored and do not create a whole-machine image.
Storage above 10 GB and work outside plan scope are quoted separately.

Services →Trust →

Who is Terviqon designed for?

Terviqon serves U.S. businesses of every type and size. Start with one compatible device or request a tailored scope for a larger, multi-location or more complex environment.

Does 24/7 monitoring include people answering overnight?

No. Automated health and security signals run 24/7 on Standard and Premium. Human help desk and response targets follow Monday–Friday, 8 AM–5 PM Eastern.

What exactly is backed up?

On Standard and Premium, Terviqon analysts define the critical file scope. Weekly file backup includes up to 10 GB, 30-day retention and restoration. It is not a full-machine image and routine test restores are not included.

Can you guarantee that nothing will fail?

No provider can. The service is designed to reduce preventable incidents, improve visibility and shorten diagnosis and response when a covered issue occurs.

Do I have to speak on the phone?

No. Choose email, SMS, video meeting or phone. A phone number is requested only when you select SMS or phone.

VERIFY THE EXPERIENCE BEFORE YOU CONTACT USSee what Standard and Premium clients actually receive.

View an illustrative monthly report ↗Read the Standard service agreement ↗

A BRIEF CONVERSATION, YOUR WAY

Find the right plan. Choose how we reply.

Choose email, SMS, video or phone. We normally reply within one business day with next steps, estimated pricing and any scope questions.

Emailcontact@terviqon.com

AvailabilityRemote service across the United States

Managed IT that keeps your business computers protected and productive.

The best interruption is the one your team never has to experience.

Managed IT plans with transparent per-device pricing.

Calculate your monthly managed IT price.

What happens after you choose a plan.

Know what is covered — and what is not.

Standard technical scope

Find the right plan. Choose how we reply.

Choose the demo language

Personalize the simulation